FAQ

1. Where is your jewelry made?

• All our jewelry is manufactured in our high quality workshop, located in Mexico. We work with expert craftsmen who put great care into every detail to ensure our products are exceptional.

2. Do you offer custom or custom made jewelry?

• Yes, we offer custom jewelry services. If you have a special idea or specific request, contact us and we will work together to create a unique piece that suits your tastes and style.

3. How can I care for my Pali Jewelry jewelry?

• We recommend gently wiping the jewelry with a soft, non-abrasive cloth to maintain its shine. In addition, it is advisable to store the jewelry in its original case or in a safe place to avoid scratches and damage.

4. What is your return and warranty policy?

• We have a special section with that information in the bottom bar of our page.

5. Do you offer international shipping?

• Yes, we ship our jewelry internationally. We offer different shipping options so you can choose the one that best suits your needs and location.

6. How can I contact Pali Jewelry customer service?

• You can contact our customer service team through our online contact form or by emailing hello@palijewellry.com We are here to help you with any questions or concerns you may have.

7. Do you offer discounts or special promotions?

• Yes, we periodically offer discounts and special promotions to our customers. We recommend joining our mailing list or following us on social media to stay updated on our offers.